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Unable to find an action for 183;a: {"id":"183;a","state":"SUCCESS","returnValue":{"componentDef":{"descriptor":"layout://rl-Knowledge__kav-VIEW-FULL-0123Z0000000NVBQA2---selfService_singleArticleView-_1-0-683641794e676c7a535432586f366d59654a4f7148773d3d.c"},"original":"markup://force:recordLayout","creationPath":"/*[0]","attributes":{"values":{"mode":"VIEW","offset":0,"inContextOfComponent":"selfService:singleArticleView","isDraft":false,"record":{"ArticleBody__c__f":null,"LastModifiedById__f":null,"LastModifiedDate":"2022-10-13T09:16:55.000Z","Id__l":null,"UrlName__l":null,"Title":"How do I upload content via FTPS?","RecordTypeId__l":null,"Title__f":null,"UrlName":"How-do-I-upload-content-via-FTPS","CurrencyIsoCode":"USD","RecordTypeId__f":null,"LastModifiedById__l":null,"SystemModstamp":"2024-05-20T11:00:23.000Z","Title__l":null,"RecordType":{"Id":"0123Z0000000NVBQA2","Name":"kbat02","sobjectType":"RecordType"},"RecordTypeId":"0123Z0000000NVBQA2","CreatedDate":"2022-10-13T08:51:00.000Z","Id__f":null,"UrlName__f":null,"Id":"ka03Z000000Y1WMQA0","ArticleBody__c":"<p dir=\"ltr\">File Transfer Protocol Secure (FTPS) is one way for Shutterstock contributors to transfer files from their computer to our servers. Although video content can also be uploaded via the web, FTPS is a great way to transfer a large number of video clips at one time.<br><br>When it comes to FTPS, there are both free and paid programs available to be used at your discretion. Some of the free options include FileZilla, Cyberduck and WinSCP. Here are instructions for using each.<br> </p>\n\n<h1 dir=\"ltr\">FileZilla Upload Instructions</h1>\n\n<p dir=\"ltr\">(for <a href=\"#Cyberduck\">Cyberduck</a> and <a href=\"#WinSCP\">WinSCP</a> instructions see below)<br><br><strong>Step 1</strong>: Download and install FileZilla by going to: <a href=\"https://filezilla-project.org/download.php?type=client\" target=\"_blank\">https://filezilla-project.org/download.php?type=client</a> <br><br><strong>Step 2</strong>: Open FileZilla and click <strong>Site Manager</strong> on the top left-hand corner. In the General tab, enter the following:</p>\n\n<ul dir=\"ltr\"><li><strong>Protocol</strong>: FTP File Transfer Protocol</li><li><strong>Host</strong>: ftps.shutterstock.com</li><li><strong>Port</strong>: 21</li><li><strong>Encryption</strong>: “Use explicit FTP over TLS if available”</li><li><strong>Logon Type</strong>: Normal</li><li><strong>User</strong>: Enter your Shutterstock Contributor Email or Username in this field</li><li><strong>Password</strong>: Enter your Shutterstock Contributor Account Password in this field</li></ul>\n\n<p dir=\"ltr\"><strong>Step 3</strong>: Click <strong>Connect</strong>.<br><br><img alt=\"FileZilla Step 3.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4G1\"></img></p>\n\n<p><br><strong>Step 4</strong>: If you are prompted to “Remember passwords?”, you may select <strong>Do not save passwords</strong> and click <strong>OK</strong>.<br><br><img alt=\"FileZilla Step 4.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4G6\"></img></p>\n\n<p><br><strong>Step 5</strong>: Check <strong>Always trust certificate in future sessions</strong> and click <strong>OK</strong> if you get a warning about an unknown certificate. Don’t worry, this is normal behavior.<br><br><img alt=\"FileZilla Step 5.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GB\"></img></p>\n\n<p><br><strong>Step 6</strong>: Begin uploading your content by dragging and dropping the files!<br><br><img alt=\"FileZilla Step 6.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GL\"></img></p>\n\n<h1><br><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b><a id=\"Cyberduck\" name=\"Cyberduck\"></a></b></span></span>Cyberduck Upload Instructions</h1>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Step 1</strong>: Download and install Cyberduck by going to: <a href=\"https://cyberduck.io/download/\" target=\"_blank\">https://cyberduck.io/download/</a><br><br><strong>Step 2</strong>: Open Cyberduck and click <strong>Open Connection</strong> on the top left-hand corner. Update the following settings:</p>\n\n<ul><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Protocol</strong>: select FTP-SSL (Explicit AUTH TLS)</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Server</strong>: ftps.shutterstock.com</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Port</strong>: 21</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Username</strong>: enter your Shutterstock Contributor Email or Username in this field</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Password</strong>: enter your Shutterstock Contributor password in this field</li></ul>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Tip</strong>: Always <strong>uncheck Save Password</strong>, especially if you are using a Public Device.<br><br><strong>Step 3</strong>: Click <strong>Connect</strong><br><br><img alt=\"Cyberduck Step 3.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GQ\"></img><br><br><strong>Step 4</strong>: Check <strong>Always Trust </strong>and click <strong>Continue</strong> if you get a warning about a Certificate Error. Don’t worry, this is normal behavior.<br><br><strong>Step 5</strong>: Begin uploading your content by dragging and dropping the files!<br><br><img alt=\"Cyberduck Step 5.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GV\"></img><br> </p>\n\n<h1 style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b id=\"docs-internal-guid-e8cef7af-7fff-278e-155e-e30a0c133b96\"><a id=\"WinSCP\" name=\"WinSCP\"></a></b></span></span>WinSCP Upload Instructions</h1>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Step 1</strong>: Download and install WinSCP by going to: <a href=\"https://winscp.net/eng/download.php\" target=\"_blank\">https://winscp.net/eng/download.php</a><br><br><strong>Step 2</strong>: Open WinSCP and update the following settings:</p>\n\n<ul><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Protocol</strong>: select FTP</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Encryption</strong>: TLS/SSL Explicit Encryption</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Server</strong>: ftps.shutterstock.com</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Port</strong>: 21</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Username</strong>: enter your Shutterstock Contributor Email or Username in this field</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Password</strong>: enter your Shutterstock Contributor password in this field</li></ul>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Step 3</strong>: Click <strong>Login</strong><br><br><img alt=\"WinSCP Step 3.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4Ga\"></img><br><br><strong>Step 4</strong>: Click <strong>Yes</strong> if you get a warning about a Certificate Warning. Don’t worry, this is normal behavior.<br><br><strong>Step 5</strong>: Begin uploading your content by dragging and dropping the files!<br><br><img alt=\"WinSCP Step 5.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4Gf\"></img></p>","ArticleBody__c__l":null,"LastModifiedById":"005a000000CSG32AAH","sobjectType":"Knowledge__kav"},"pageSize":-1,"type":"FULL"}}},"error":[],"components":[{"componentDef":{"descriptor":"layout://rl-Knowledge__kav-VIEW-FULL-0123Z0000000NVBQA2---selfService_singleArticleView-_1-0-683641794e676c7a535432586f366d59654a4f7148773d3d.c"},"original":"markup://force:recordLayout","creationPath":"/*[0]","attributes":{"values":{"mode":"VIEW","offset":0,"inContextOfComponent":"selfService:singleArticleView","isDraft":false,"record":{"ArticleBody__c__f":null,"LastModifiedById__f":null,"LastModifiedDate":"2022-10-13T09:16:55.000Z","Id__l":null,"UrlName__l":null,"Title":"How do I upload content via FTPS?","RecordTypeId__l":null,"Title__f":null,"UrlName":"How-do-I-upload-content-via-FTPS","CurrencyIsoCode":"USD","RecordTypeId__f":null,"LastModifiedById__l":null,"SystemModstamp":"2024-05-20T11:00:23.000Z","Title__l":null,"RecordType":{"Id":"0123Z0000000NVBQA2","Name":"kbat02","sobjectType":"RecordType"},"RecordTypeId":"0123Z0000000NVBQA2","CreatedDate":"2022-10-13T08:51:00.000Z","Id__f":null,"UrlName__f":null,"Id":"ka03Z000000Y1WMQA0","ArticleBody__c":"<p dir=\"ltr\">File Transfer Protocol Secure (FTPS) is one way for Shutterstock contributors to transfer files from their computer to our servers. Although video content can also be uploaded via the web, FTPS is a great way to transfer a large number of video clips at one time.<br><br>When it comes to FTPS, there are both free and paid programs available to be used at your discretion. Some of the free options include FileZilla, Cyberduck and WinSCP. Here are instructions for using each.<br> </p>\n\n<h1 dir=\"ltr\">FileZilla Upload Instructions</h1>\n\n<p dir=\"ltr\">(for <a href=\"#Cyberduck\">Cyberduck</a> and <a href=\"#WinSCP\">WinSCP</a> instructions see below)<br><br><strong>Step 1</strong>: Download and install FileZilla by going to: <a href=\"https://filezilla-project.org/download.php?type=client\" target=\"_blank\">https://filezilla-project.org/download.php?type=client</a> <br><br><strong>Step 2</strong>: Open FileZilla and click <strong>Site Manager</strong> on the top left-hand corner. In the General tab, enter the following:</p>\n\n<ul dir=\"ltr\"><li><strong>Protocol</strong>: FTP File Transfer Protocol</li><li><strong>Host</strong>: ftps.shutterstock.com</li><li><strong>Port</strong>: 21</li><li><strong>Encryption</strong>: “Use explicit FTP over TLS if available”</li><li><strong>Logon Type</strong>: Normal</li><li><strong>User</strong>: Enter your Shutterstock Contributor Email or Username in this field</li><li><strong>Password</strong>: Enter your Shutterstock Contributor Account Password in this field</li></ul>\n\n<p dir=\"ltr\"><strong>Step 3</strong>: Click <strong>Connect</strong>.<br><br><img alt=\"FileZilla Step 3.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4G1\"></img></p>\n\n<p><br><strong>Step 4</strong>: If you are prompted to “Remember passwords?”, you may select <strong>Do not save passwords</strong> and click <strong>OK</strong>.<br><br><img alt=\"FileZilla Step 4.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4G6\"></img></p>\n\n<p><br><strong>Step 5</strong>: Check <strong>Always trust certificate in future sessions</strong> and click <strong>OK</strong> if you get a warning about an unknown certificate. Don’t worry, this is normal behavior.<br><br><img alt=\"FileZilla Step 5.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GB\"></img></p>\n\n<p><br><strong>Step 6</strong>: Begin uploading your content by dragging and dropping the files!<br><br><img alt=\"FileZilla Step 6.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GL\"></img></p>\n\n<h1><br><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b><a id=\"Cyberduck\" name=\"Cyberduck\"></a></b></span></span>Cyberduck Upload Instructions</h1>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Step 1</strong>: Download and install Cyberduck by going to: <a href=\"https://cyberduck.io/download/\" target=\"_blank\">https://cyberduck.io/download/</a><br><br><strong>Step 2</strong>: Open Cyberduck and click <strong>Open Connection</strong> on the top left-hand corner. Update the following settings:</p>\n\n<ul><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Protocol</strong>: select FTP-SSL (Explicit AUTH TLS)</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Server</strong>: ftps.shutterstock.com</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Port</strong>: 21</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Username</strong>: enter your Shutterstock Contributor Email or Username in this field</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Password</strong>: enter your Shutterstock Contributor password in this field</li></ul>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Tip</strong>: Always <strong>uncheck Save Password</strong>, especially if you are using a Public Device.<br><br><strong>Step 3</strong>: Click <strong>Connect</strong><br><br><img alt=\"Cyberduck Step 3.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GQ\"></img><br><br><strong>Step 4</strong>: Check <strong>Always Trust </strong>and click <strong>Continue</strong> if you get a warning about a Certificate Error. Don’t worry, this is normal behavior.<br><br><strong>Step 5</strong>: Begin uploading your content by dragging and dropping the files!<br><br><img alt=\"Cyberduck Step 5.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4GV\"></img><br> </p>\n\n<h1 style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b id=\"docs-internal-guid-e8cef7af-7fff-278e-155e-e30a0c133b96\"><a id=\"WinSCP\" name=\"WinSCP\"></a></b></span></span>WinSCP Upload Instructions</h1>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Step 1</strong>: Download and install WinSCP by going to: <a href=\"https://winscp.net/eng/download.php\" target=\"_blank\">https://winscp.net/eng/download.php</a><br><br><strong>Step 2</strong>: Open WinSCP and update the following settings:</p>\n\n<ul><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Protocol</strong>: select FTP</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Encryption</strong>: TLS/SSL Explicit Encryption</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Server</strong>: ftps.shutterstock.com</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Port</strong>: 21</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Username</strong>: enter your Shutterstock Contributor Email or Username in this field</li><li style=\"line-height: 1.38;background-color: rgb(255, 255, 255);padding: 0pt 0pt 9pt;\"><strong>Password</strong>: enter your Shutterstock Contributor password in this field</li></ul>\n\n<p style=\"line-height: 1.38;background-color: #ffffff;padding: 0pt 0pt 9pt 0pt;\"><strong>Step 3</strong>: Click <strong>Login</strong><br><br><img alt=\"WinSCP Step 3.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4Ga\"></img><br><br><strong>Step 4</strong>: Click <strong>Yes</strong> if you get a warning about a Certificate Warning. Don’t worry, this is normal behavior.<br><br><strong>Step 5</strong>: Begin uploading your content by dragging and dropping the files!<br><br><img alt=\"WinSCP Step 5.png\" src=\"/servlet/rtaImage?eid=ka03Z000000Y1WM&feoid=00N3Z00000Cofio&refid=0EM3Z000003R4Gf\"></img></p>","ArticleBody__c__l":null,"LastModifiedById":"005a000000CSG32AAH","sobjectType":"Knowledge__kav"},"pageSize":-1,"type":"FULL"}}}]}
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